1 Information we collect

We collect information you provide directly to us, information collected automatically when you use our site, and information from third parties involved in fulfilling your trip.

Information you give us

• Contact details — name, email address, phone number, and postal address, typically provided through our enquiry or booking forms.
• Booking details — travel dates, number of travellers, passport information (where required for tour or hotel bookings), tour preferences, dietary or accessibility needs.
• Payment information — billing details processed through our payment providers (see Payments & bookings). We do not store full card numbers on our own servers.
• Correspondence — messages you send us via email, WhatsApp, contact forms, or live chat.

Information collected automatically

• IP address, browser type, device information, and general location (city/country level).
• Pages viewed, time spent on the site, referring/exit pages, and links clicked, via analytics tools such as Google Analytics.
• Cookie identifiers and similar technologies (see Cookies & tracking).

Information from third parties

• Hotels, drivers, local guides, and other tour operators we work with to fulfil your booking.
• Payment processors confirming successful or failed transactions.
• Travel agents or partners who refer you to us.

2 How we use your information

• To process enquiries, quotes, and bookings for Golden Triangle and other India tour packages.
• To arrange accommodation, transport, guides, and other services on your behalf with our partners.
• To communicate with you about your trip — confirmations, itinerary changes, reminders, and customer support.
• To process payments and send invoices or receipts.
• To send marketing communications about offers, new itineraries, or travel tips, where you have opted in (you can unsubscribe at any time).
• To improve our website, understand how visitors use it, and troubleshoot technical issues.
• To comply with legal, tax, and regulatory obligations, and to prevent fraud.

3 How we share information

We do not sell your personal information. We share it only as needed to deliver your trip and run our business:

Any third party we share data with is only permitted to use it for the purpose of providing services to us or you, and is expected to keep it secure.

4 Cookies & tracking technologies

We use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our site.

• Essential cookies — needed for core site functionality, such as submitting an enquiry form.
• Analytics cookies — help us see which pages and tours are most popular, and where visitors come from.
• Marketing cookies — used, where enabled, to show you relevant ads about our tours on other sites.

You can control or disable cookies through your browser settings. Blocking some cookies may affect how the site functions.

5 Payments & bookings

When you pay a deposit or full amount for a tour, your payment is processed through a secure third-party payment gateway (such as [payment provider name, e.g. Razorpay / Stripe / PayPal]). We do not store your full card number, CVV, or banking password. Passport and ID details collected for bookings are used solely to arrange permits, hotel check-ins, and travel documentation, and are shared only with the relevant hotel, transport, or government authority when required.

6 Data retention

We keep your information for as long as needed to fulfil the purposes described in this policy — for example, for the duration of your trip planning and travel, plus a reasonable period afterwards for accounting, tax, warranty, and legal purposes. Marketing data is kept until you unsubscribe or ask us to delete it.

7 Your rights & choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information, subject to legal or contractual retention needs.
• Object to or restrict certain processing, including marketing.
• Withdraw consent at any time, where processing is based on consent.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in the Contact us section below. We may need to verify your identity before responding.

8 International visitors

We are based in India and most of the personal data we process supports travel within India. If you are visiting our site or booking a tour from outside India (for example, from the EU, UK, US, Australia, or elsewhere), your information may be transferred to and processed in India and other countries where our partners operate. We take reasonable steps to ensure your information is treated securely and in line with this policy wherever it is processed.

9 Data security

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted connections (HTTPS) and restricted access to booking and payment systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10 Children’s privacy

Our website and services are intended for adults arranging travel. We do not knowingly collect personal information directly from children. Information about minor travellers (such as a child accompanying a family on tour) is collected only from a parent or guardian as part of a booking.

11 Third-party links

Our website may link to third-party sites, such as hotel partners, payment gateways, or review platforms. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

12 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated version on this page with a revised “Last updated” date. Significant changes may also be communicated by email where appropriate.

13 Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out: