Terms & Conditions
Simple and clear terms for using our website and booking tours and transportation services.
Last Updated: September 28, 20261. About Our Services
Explore Golden Triangle provides private tours, group tours, customized travel plans, chauffeur-driven transportation, and other travel-related services in India and Nepal.
We work with travelers to create trips based on their requirements, dates, destinations, and available services.
2. Booking
A booking is confirmed only after we have agreed with you on the travel arrangements, price, dates, and services.
Please check your travel details carefully before confirming your booking.
Depending on the service, we may ask for traveler information such as:
- Name
- Contact details
- Number of travelers
- Travel dates
- Hotel details
- Transportation requirements
3. Payment
Payment terms may be different for different tours and services.
Unless otherwise agreed with you, payment instructions will be provided when your booking is confirmed.
Please keep your payment receipts or confirmation messages for your records.
Any bank charges, payment-processing fees, or currency-conversion charges are the responsibility of the traveler unless we agree otherwise.
4. Tour Prices
Our prices are based on the services and arrangements mentioned in your quotation or booking confirmation.
Prices may change before confirmation because of changes in:
- Hotels
- Transportation
- Government fees
- Entrance fees
- Fuel costs
- Taxes
- Safari or activity charges
- Other supplier costs
Once a booking has been confirmed, any agreed price will normally remain as stated unless additional services or changes are requested.
5. Changes to Your Trip
You can contact us if you want to change your travel dates, hotel, vehicle, number of travelers, destinations, or other services.
We will try to help whenever possible.
Additional costs may apply if the requested change causes extra charges from hotels, transportation providers, attractions, guides, or other suppliers.
6. Cancellation
If you need to cancel your booking, please contact us as soon as possible.
Cancellation charges, if any, may depend on:
- How close the cancellation is to the travel date
- Hotel cancellation rules
- Transportation cancellation rules
- Safari or activity cancellation rules
- Other supplier policies
Any refund will be handled according to the applicable cancellation terms communicated at the time of booking.
7. Hotels and Third-Party Services
Some services included in your trip may be provided by independent third-party suppliers, such as hotels, restaurants, guides, safari operators, airlines, or activity providers.
We will make reasonable efforts to work with reliable service providers.
However, their services may be subject to their own terms, availability, policies, and cancellation rules.
8. Transportation
We provide transportation according to the vehicle and service agreed during booking.
Vehicle availability may sometimes require us to provide a similar vehicle of comparable category.
Drivers are responsible for safe driving and transportation. Travelers are expected to follow reasonable safety instructions during the journey.
9. Travel Documents
Travelers are responsible for having valid travel documents, including:
- Passport
- Visa
- Travel permits
- Identification documents
- Any other documents required for their journey
Explore Golden Triangle is not responsible for problems caused by missing, incorrect, expired, or invalid travel documents.
10. Travel Delays and Unforeseen Events
Travel can sometimes be affected by circumstances outside our control, including:
- Weather
- Traffic
- Road closures
- Natural disasters
- Government restrictions
- Strikes
- Political or civil disturbances
- Flight or train delays
- Hotel or supplier problems
- Other unexpected events
We will make reasonable efforts to assist you and find practical alternatives where possible.
Additional costs caused by such events may be payable by the traveler.
11. Personal Belongings
Travelers are responsible for their personal belongings, passports, money, electronic devices, luggage, and other valuables.
Please do not leave valuable items unattended in vehicles, hotels, or public places.
12. Traveler Responsibilities
Travelers are expected to:
- Follow local laws and regulations
- Respect local customs and people
- Follow reasonable instructions from drivers, guides, hotels, and activity providers
- Provide correct information when making a booking
- Treat vehicles, hotels, and other facilities responsibly
We reserve the right to refuse or stop a service in serious cases involving illegal, abusive, threatening, or dangerous behavior.
13. Health and Travel Requirements
Travelers are responsible for checking their own health, fitness, insurance, vaccination, and other travel requirements before their trip.
Please inform us in advance about any special travel requirements that may affect your arrangements.
14. Website Information
We try to keep the information on our website accurate and up to date.
However, photographs, descriptions, itineraries, prices, hotel information, opening times, and other details may change.
The final services provided will be based on your confirmed booking and agreed itinerary.
15. Website Use
You agree not to misuse our website, attempt to damage or interfere with its operation, or use our website for unlawful purposes.
Website content, including text, images, logos, and design elements, may not be copied or used commercially without permission.
16. Privacy
Your personal information is handled according to our Privacy Policy.
By contacting or booking with us, you agree that we may use the information you provide when reasonably necessary to arrange and provide your requested travel services.
17. Complaints
If you have a problem during your trip, please contact us as soon as possible.
We will try to understand the issue and find a reasonable solution.
Early communication gives us the best opportunity to help.
18. Agreement
By booking a tour or transportation service with Explore Golden Triangle, you confirm that you have read and understood these Terms & Conditions and agree to them.
These terms may be updated from time to time. The latest version will be published on this page.
19. Contact Us
If you have any questions about our Terms & Conditions, please contact us:
Explore Golden Triangle
BG6-334A, Paschim Vihar
New Delhi – 110063
India
WhatsApp: +91 85271 72603
Email: buy@exploregoldentriangle.com
Website: www.exploregoldentriangle.com
We are here for you.